We will gladly accept your return for a refund, store credit or exchange within 14 business days along with this return form.
Return Order to:
Dressing Souls
6115 Camp Bowie Blvd Suite 140
Fort Worth, TX 76116
Returned items must meet these requirements:
- Returned within 14 business days of receipt of receiving your order.
- In original packaging, unworn condition, free of make-up stains and free of odor.
- Accompanied by this return form.
- Shoes must be repacked in their shoe box(es) and placed in a protective box.
Shipping: Customer is responsible for shipping fees to send the return back to Dressing Souls and for re-shipping for exchanges.
Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. If you have requested a refund, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.
Please fill out the following:
How would you like for us to handle your request:
___ Store credit of item(s) price
___ Refund for items(s) price via original payment method
___ Exchange for another item/size/color
Order Number: ___________________
Order Date: ______________________
Name:___________________________________________________________________________
Shipping Address: _____________________________________________________ APT/STE: ____
City: __________________________________ State/Prov: _______Zip/Postal Code: ____________
Phone Number: _________________________ Email Address: ______________________________
Items Returned:
Product Number Product Description
Size
Color
Reason Quantity Price
Exchanges:
Fill out the following only if you are exchanging your items. Indicate which item(s) you would like:
Product Number
Product Description
Size
Color
Quantity
Price For Office Use Only
Replacement items that are more costly than the original item returned will be charged the difference in cost plus re-shipment costs via your credit card:
Fill out the following only if you are exchanging your items.
Credit card type: _____________________ Credit card number: _____________________________
Expiration date: ______________________ CVV number (3 digits on back): __________
Billing address associated with credit card:
Name:__________________________________________________________________________
Address: _________________________________________________________ APT/STE________
City: __________________________________ State/Prov: _______Zip/Postal Code: ___________
Additional requests/comments:
| Product Number | Product Description | Size | Color | Reason | Quantity | Price |
Fill out the following only if you are exchanging your items. Indicate which item(s) you would like:
| Product Number | Product Description | Size | Color | Quantity | Price | For Office Use Only |
Replacement items that are more costly than the original item returned will be charged the difference in cost plus re-shipment costs via your credit card:
Fill out the following only if you are exchanging your items.
Credit card type: _____________________ Credit card number: _____________________________
Expiration date: ______________________ CVV number (3 digits on back): __________
Billing address associated with credit card:
Name:__________________________________________________________________________
Address: _________________________________________________________ APT/STE________
City: __________________________________ State/Prov: _______Zip/Postal Code: ___________
Additional requests/comments: